Your Privacy Is Our Commitment

1 Introduction & Scope

This privacy policy describes all information collection and processing activities related to 35bda's online casino and betting platform. When you browse our website, create an account, play games, or use any of our services, we handle your information in the manner set out in this document.

This policy may change from time to time. If it does, we will publish an updated date on the website, and registered users will be notified by email for significant changes. Continuing to use the site after any policy update means you have accepted the revised terms.

2 What Information We Collect

2.1 Information Provided at Registration

35bda collects the information you provide directly when creating an account. This includes:

• Full name and date of birth
• Valid email address
• Mobile number
• Permanent or current address
• National ID card or passport details (when required for identity verification)

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically. This includes:

• IP address and device identifier information
• Browser type and operating system
• Pages visited, session duration, and navigation history
• Data obtained from cookies and similar tracking technologies
• Referral source and advertisement click information

2.3 Financial Transaction Information

The following information is collected to process deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay mobile banking numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Documents required for payment method verification

3 Purpose of Data Use

35bda uses collected information only for the following legitimate purposes:

• Account management: To handle registration, login, password recovery, and account security.
• Identity verification: To meet legal obligations in preventing money laundering and fraud.
• Transaction processing: To complete deposits and withdrawals.
• Customer support: To resolve your issues via live chat or email.
• Platform improvement: To analyze user experience and improve service quality.
• Legal compliance: To follow applicable laws and regulations.
• Fraud prevention: To detect suspicious transactions and account misuse.

4 Cookie Policy

35bda uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential cookies: These ensure the core functionality of the site — they are necessary for maintaining login sessions, security verification, and similar functions.
• Analytical cookies: Used to understand how users interact with the site, helping us improve our services.
• Preference cookies: Used to remember your language, settings, and other preferences.

You can disable cookies from your browser settings, though this may limit some functionality of the site.

5 Sharing Information with Third Parties

35bda never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following cases:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
• Technology service providers: Hosting, cloud storage, and cybersecurity service providers may have limited access to data under strict confidentiality agreements.
• Law enforcement agencies: We are legally required to provide information to relevant authorities based on court orders or legal obligations.
• Fraud prevention services: Specialist agencies engaged in account protection may access information where necessary.

For any sharing of information with third parties, 35bda ensures that the receiving party maintains adequate data protection measures and will not use the information beyond the stated purpose.

6 Data Security Measures

35bda applies industry-standard technologies and practices to protect your personal and financial information:

• SSL encryption: All communications on our site are secured by SSL/TLS encryption, preventing third-party interception.
• Secure data storage: Information is stored in encrypted databases and only authorized personnel can access it.
• Two-factor authentication: We use multi-layer verification methods to prevent unauthorized access to accounts.
• Regular security audits: Our systems undergo regular security testing, and any vulnerabilities found are addressed immediately.
• Staff training: All our staff are trained in data protection and operate under confidentiality agreements.

Despite all precautionary measures, it is not possible to guarantee complete security when transmitting or storing information over the internet. As a user, it is your responsibility to keep your password and account information confidential.

7 Data Retention Period

35bda retains your information only for as long as necessary. As a general rule:

• All information is retained while your account is active and for as long as needed to provide any service.
• Financial transaction information is retained for a defined period after account closure to meet legal obligations.
• Information that no longer has a legal or business purpose is securely deleted or anonymized.

8 Your Rights

As a user of the 35bda platform, you have the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to correction: If your information is inaccurate or out of date, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to object to processing: You may object to your information being used for specific purposes.
• Right to data portability: In some cases you may request your information in a structured format.
• Right to opt out of marketing: You may request at any time to stop receiving promotional communications.

To exercise these rights, please contact our support team. We will respond to your request as promptly as possible.

9 Protection of Minors' Information

35bda provides services only to those aged 21 and above. We do not knowingly collect any information from minors. Age verification is an essential part of our registration process.

If we suspect that a minor's information has been registered in our system, we will immediately suspend the relevant account and delete the necessary information.

10 International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, 35bda ensures that adequate data protection measures are in place in the receiving country and that the transfer is consistent with this privacy policy.

11 Third-Party Links & Services

Our platform may have connections to third-party game providers and payment gateways. These third parties have their own privacy policies, and 35bda does not control their data practices. We recommend reading their privacy policies before using third-party services.

12 Responsible Gaming & Data

35bda encourages responsible gaming. By monitoring your gaming activity we can identify unusual patterns and provide assistance when needed. Information collected for this purpose is used solely for your protection and is not used for any commercial purpose.

You can find more details on our Responsible Gaming page.

13 Policy Changes

35bda reserves the right to update this privacy policy at any time. When changes take effect:

• The updated date on this page will change.
• Registered users will be notified by email for significant changes.
• Continuing to use the site after any change means the new policy has been accepted.

If you object to any change in the policy, you may contact our support team or close your account.